Elevate Your EV Charging with COMBINED WhaleCareTM Preventative Maintenance and EVSTAR Warranty
EVSTAR’s Comprehensive Protection Plan Gives You Peace of Mind
After your one-time purchase, enjoy zero out-of-pocket costs and no deductibles for underwritten 3 or 5 year comprehensive warranty protection.
Invest in reliability, efficiency, and customer satisfaction. Combine both programs and SAVE! WhaleCareTM + packages your warranty and preventative maintenance services together, saving you money and providing peace of mind that your EV stations are running as expected PLUS you’re covered in the event that something unexpected happens!
About EVSTAR
EVSTAR’s mission is to increase availability
and improve reliability of EV Charging.
EVSTAR provides a comprehensive insurance-backed warranty solution that protects against a wide range of risks and guarantees operational efficiency of your EV charging stations for years to come.
By delivering an exceptional customer experience, we strengthen your brand and enhance customer loyalty. Handling claims and operations associated with warranties, we aim to increase your revenue while mitigating the risk of equipment failures. Committed to strict SLAs, we ensure electric vehicle chargers are swiftly back in operation, providing seamless support for EV drivers.
Our primary objective is to ensure the continuous operation of EV chargers, addressing any issues promptly and at no extra cost to our partners or end consumers.
The Blue Whale EV and EVSTAR Partnership
Blue Whale EV and EVSTAR announced their partnership in March 2025, pairing Blue Whale EV’s turnkey EVSE work with EVSTAR’s insurance-backed warranty administration. The goal is straightforward: keep charging stations running, and keep the financial risk of a failure off the property owner’s books.
Why the partnership exists
Warranty and preventative maintenance coverage for Level 2 and DC fast charging stations has been one of the weakest links in commercial EV charging. Inconsistent uptime is a top complaint among EV drivers, and every hour a station is down is an hour it earns nothing. Pairing EVSTAR’s warranty with Blue Whale EV’s WhaleCare™ preventative maintenance program covers both halves of that problem: routine service that prevents failures, and coverage that pays when something fails anyway.
What the coverage includes
- Insurance-backed protection. EVSTAR’s products are backed by AM Best A-rated global insurance carriers, so the coverage is financially secured rather than a vendor promise.
- Coverage past the manufacturer’s warranty. Clients can extend protection after the equipment manufacturer’s standard warranty expires.
- Level 2 and DC fast charging. Both station types are covered.
- No out-of-pocket costs and no deductibles on the 3- and 5-year comprehensive plans, after the one-time purchase.
- Claims and operations handled for you. EVSTAR administers the claim and commits to service-level agreements to get chargers back online quickly.
What the two companies said
Blue Whale is excited to collaborate with EVSTAR to provide top of the line EV services & warranties. This partnership between EV experts in the industry will ensure our mutual customers receive the very best when they install EV charging stations at their properties.
— Rich McNulty, CEO, Blue Whale EV
We are thrilled to partner with Blue Whale EV to help ensure the longevity and success of their EV charging infrastructure. At EVSTAR, we are committed to providing reliable warranty services that allow EV charging stations to operate at peak performance, and through this partnership, we are able to provide Blue Whale’s customers with peace of mind, knowing their stations are backed by secure and comprehensive coverage for the long term.
— Andrew Hoehner, CEO, EVSTAR
EVSTAR’s services are recommended by several EV manufacturing partners, and align with Blue Whale EV’s own approach: support the client through discovery, planning, site surveys, engineering, permitting, installation, commissioning — and then keep the equipment working long after it is energized.
